WhiteCap’s Privacy policy.
WhiteCap is absolutely committed to protecting and respecting your privacy. On this page should be everything you need to know about how we handle your data, how we use it, the conditions under which we may disclose it to others and how we keep it secure. Any questions you still might have having read this, feel free to get in touch.
Who we are
WhiteCap Principal Ventures LLP, registered number OC371777 is focussed on helping individuals and business grow and develop. WhiteCap is a limited liability partnership. Our partners are Steven Hess and Katharine Hess. Our registered office is 89 Sirdar Road, London W11 4EQ.
How do we collect information from you?
We obtain information about you when you use our website or get in touch with us.
What type of information is collected from you?
The personal information we collect might include your name, email address, IP address, information regarding what pages are accessed and when. In this case some of your information is not held by us, it is collected by our third party, who specialise in the secure online capture and processing internet statistics, such as Alphabet, Inc.
How is your information used?
We may use your information to
Seek your views or comments on the services we provide
Notify you of changes to our services
Send you communications which you have requested and that may be of interest to you. These may include information about recent announcements, activities, promotions of our associated companies’ goods and services;
We review our retention periods for personal information on a regular basis.
Who has access to your information?
We will not sell or rent your information to third parties.
If you are a client or prospective client we will only share your information with third parties for marketing purposes or if it is helpful in undertaking work on your behalf.
Third Party Service Providers working on our behalf (for example google, mailchimp, Apple, slack): We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. Please be reassured that we will not release your information to third parties beyond WhiteCap, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Third Party Product Providers we work in association with: We work closely with various third-party product providers to bring you a range of quality and reliable offers, products and services designed to meet the needs of entrepreneurs. When you enquire about, use or purchase one or more of these offers, the relevant third-party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy. These third-party product providers will share your information with us which we will use in accordance with this Privacy Policy.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the work we do for our clients, or occasional thought pieces, then you can select your choices by ticking the relevant boxes situated on forms on which we collect your information or by telling one of the WhiteCap team when you interact with us.
You can change your marketing preferences at any time by contacting us by email.
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us.
You have the right to ask for a copy of the information WhiteCap hold about you (we may charge an administration fee for information requests) to cover our costs in providing you with details of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely.
Details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
Use of 'cookies'
Like many other websites, the WhiteCap website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and, in the future, deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.